Showing posts with label retail. Show all posts
Showing posts with label retail. Show all posts

Celect brings science to the art of retail merchandising

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(Cross-posted on the Google Cloud Blog.)

Editors note: Today’s guest blog comes from Devavrat Shah, Chief Scientist and Co-founder of Celect, which helps retailers understand buying patterns and customer choices.

Retailers spend a lot of time and money trying to figure out what people will buy and when, online or offline. Many retailers see this as an art, but at Celect, we want to add science to this process. The answer lies in what we call the “Choice Engine,” which gathers data on what customers buy and don’t buy – instead of just simply finding out how they rate products they like. Think of the shopping process this way: If someone browses black shirts and red shirts online, but puts a blue shirt in the shopping cart, they’re giving you comparative information. Celect can take these choices and suggest which products a retailer should stock more or less of – as well as predict when price becomes a factor in a shopper’s purchase decision.

My cofounder Vivek Farias and I, both professors at MIT, decided to put our brains together and see if we could bring our technology to the commercial market. We knew our technology was great, so we bootstrapped a team together – two professors, two engineers, and one person on the ground doing business development. Our biggest challenge was scaling our technology even though we had an extremely small development team. We didn’t want to run a system when we didn’t yet have clients.

Fortunately for Celect, we met the criteria for Google Cloud Platform for Startups, giving us $100,000 in credit for Google Cloud Platform products and easy access to engineers and architects to help us make the most of our infrastructure. We quickly found out how good Google’s documentation is, which matters when you’re a startup that needs to move quickly. We get to tap into the expertise of people who’ve spent 10 years building cloud infrastructure, and they know it very well. The web user interface of Google Cloud Storage is very intuitive to navigate, and gives us an overall view of the system and the resources in use.

We run our workloads on Google Compute Engine, which operates easily with our commodity Linux machines – another way we save money as a startup. Google Cloud Platform also gives us peace of mind about security. Retailers trust us with highly proprietary information, and they’re very sensitive to data breaches. When they hear we rely on Google, retailers know we’re adhering to strong security standards.

Since we’re going after large retailers for our product, we need the scalability to store massive datasets. We can create new data stores in Google Cloud Platform so that every client’s data is siloed from the others. It’s the perfect on-demand infrastructure for a company like ours that needs to run lean for the first couple of years.

At this stage in our growth, we want to make very efficient use of every dollar we spend. The past year has been very successful for us, with some great retailer brands signed on and a threefold growth in employees. Google Cloud Platform will grow with us, while helping us develop our products better and faster.

- Posted by Devavrat Shah, Chief Scientist and Co-founder, Celect
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Retail in 2016 Looking ahead with our customers and partners at Retail’s Big Show

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Coming out of the holiday rush, retailers are already thinking about the year ahead and how to compete in 2016 and beyond. We’re headed to the industry’s largest global event, Retail’s Big Show (January 17-20 in New York City), hosted by the National Retail Federation (NRF), to talk about just that. With more than 30,000 attendees, Retail’s Big Show is the hub of conversations about retail innovation. Many of our own customers will be there, and we look forward to hearing how they’re evolving for the digital age.

Thousands of the world’s top retailers rely on Google Apps, Chrome, Google Maps, Google Cloud Platform and Google Search to work better, wherever they are — from designing the latest trends to selling must-have gadgets (see top tips from our retail customers).

With customized retail tools and APIs, Google helps retailers to master fast fashion, create leaner supply chains and gain a better understanding of customer data. Retailers can grow revenue, reduce costs and innovate quickly.

On the first day of Retail’s Big Show, our partner PricewaterhouseCoopers (PwC) will host a panel of retailers innovating with Google Apps: Chico’s, Kohl’s, OVS SpA and Waitrose. These customers will discuss how retail CIOs are leading organizational transformation and how their teams transitioned to Google Apps — which reduced costs, strengthened customer experience, shortened product launch cycles and improved how their teams work together on a global scale.

We’re continuing to build an ecosystem of solutions that support the next generation of digital business in retail — including partnerships with technologies for retail workforce management, digital signage, and merchandising, planning, operations and supply chain. Googlers will be hanging out in partner booths at Retail’s Big Show to talk more about these integrations. Look for us in the booths for Kronos Software, Scala and JDA Software to learn about our joint solutions and offerings, and stay tuned for future blog posts from each of these partners and their Google for Work integration stories.

If you’re planning to attend Retail’s Big Show, we hope to see you at the Connected Retailing panel on January 17 at 3:15 p.m. in Hall E, 1E 07.
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